Bookings and payments
Payment will be due in full at the time of booking for:
- Bookings of any duration, that commence within the next 14 days
- Short stays, at any time of 4 nights or less.
- The payment is non- refundable and non- transferable on cancellation.
A non-transferable, non-refundable deposit of £7.50/pitch/night is payable for all Low Season bookings and £10/pitch/night for High Season bookings for stays longer than 3 nights. (For stays less than 4 nights, payment will be in full – see above.)
For July, Low Season bookings, the outstanding balance will be due prior to arrival, for the period booked.
For High Season bookings, the balance is due 28 days before arrival. Payment is non- refundable and non- transferable on cancellation.
No refunds are made for bad weather or early departure from the site.
Bookings involving more than 1 pitch.
The normal deposit terms will apply, however the balance for the group will be due in full, 6 weeks prior to the stay. The person placing the booking is responsible for the payment for the group’s booking. The payments are non- refundable and non -transferrable between pitches on cancellation. Where adjacent pitches are required for a multiple pitch booking during peak or busy periods, the stay must be for 7 nights or longer. Where stays are for a shorter time it may not be possible to place you next to each other.
Length of stay. There will be a minimum bookable stay length of 4 nights.
Single night stays are available for the hiker pitch throughout the season. (Small 1-2 man tent – no vehicle).
Whilst we may take bookings for less than 4 nights during peak times these will depend on availability.
We will do our best to meet requests for specific pitches but cannot guarantee them and reserve the right to change the pitch if it is necessary. Pitch allocation for short stays during peak times will depend on availability.
Vehicles to be driven at a maximum speed of 5 mph, in first gear, whilst onsite.
Pitches are available from 2pm on the day of arrival and must be vacated by 11am on the day of departure.
Arrivals should be before 7pm. We are an unlit site and do not allow pitching in the dark. If you are unavoidably delayed please contact us.
If you do not arrive and we have not heard from you within 24 hours of your expected arrival date, we reserve the right to re-let the pitch. Your payment will remain non-refundable and non-transferrable.
For campers with large tents or other large units you must check with us that your tent etc.will fit onto a pitch at the time of booking and allow for space between yourselves and neighbouring pitches to comply with fire regulations.
Children must be supervised at all times on site.
We do not allow the use of generators on site.
Please use breathable groundsheets. We ask that you do not use carpets or any other extra floor covering in your tent/awning as these kill the grass beneath.
We aim to keep vehicle movement on site to a minimum. Pedestrians and particularly children have right of way at all times. We ask that you only drive your vehicle when arriving/returning to the site. No driving is permitted to or from the toilets/reception, or any time after dark. Please walk.
If you have a disability and require a pitch close to the facilities please let us know at the time of booking.
Only people holding a full licence may drive in the field. Learning to drive is not permitted.
One vehicle per pitch can be parked on the pitch (unless weather conditions prevent it, in which case alternative parking will be provided). You may be asked to park additional vehicles away from the pitch. Visitors must not drive onto the site to visit you – please see Terms & Conditions page for full details.
When the ground is wet we may enforce a ‘no vehicle movement’ policy which means that once you take your vehicle off-site it will stay off-site until you decide to leave. We will show you where to park if this should happen.
Please ask taxis to pick you up and drop you off outside the site.
To preserve social distancing on site and in the facilities, campers will not be able to have any day visitors to the site. Please arrange to meet your friends and family off site.